Health Department: Environmental Health QMS System

• Investment: $140,800 (repaid)
• Project type: Savings & Revenue
• Overview: The QMS system and PDAs will provide the health department with the ability to automate and standardize its licensing, scheduling, inspection and investigation processes,
• ROI: $2,155,206 over five years
• Outcomes:
  • Increase in food facility license renewal and citation revenue.
  • Elimination of paper-based service provision, ability to expedite process for customers.

Housing and Community Development: E-Plans Review

• Investment: $396,500 (repaid)
• Project type: Savings & Revenue
• Overview: Modernize Plan Review for developers in the City by transitioning to an electronic process.
• ROI: $430,000 over five years
• Outcomes:
  • Reduce the turnaround time to complete Plan Review by 20%.
  • Increase customer-satisfaction, as developers no longer have to print large documents to submit plans to the City for review.

Mayor’s Office of Information Technology: Inter-County Broadband Network (ICBN)

• Investment: $2,000,000
• Project type: Revenue
• Overview: Replace (“overbuild”) the City’s 800mHz line with new 33.5 miles of fiber optic technology to connect to the existing ICBN.
• ROI: 5,800,000 over five years
• Outcomes:
  • Increased bandwidth for users on the network and increase connectivity for City schools, police and fire stations, and agencies.
  • Fiber optics access can also be leased to local businesses, non-profits, and Internet Service Providers.

Parking Authority of Baltimore City: Single-Space Parking Meters

• Investment: $886,000 (repaid)
• Project type: Revenue
• Overview: Replace 1,727 single-space mechanical meters with “smart” meters that accept credit and debit cards as forms of payment.
• ROI: $4,848,390 over five years
• Outcomes:
  • Reduced turnaround time for meter repair, as new technology allows for wireless communication of repair needs.
  • Increased overall revenue and decrease in theft of parking fairs.

Parking Authority of Baltimore City: Off-Street Parking

• Investment: $381,000
• Project type: Revenue
• Overview: Revitalize several underutilized lots by restriping and repaving lots, installing “smart” meters, improving lighting and landscaping on the lots, and offering monthly parking contracts to regular parkers.
• ROI: $2,161,866 over five years
• Outcomes:
  • Create new parking opportunities for daily and monthly parkers.

Department of General Services: Smart Meters

• Investment: $133,000
• Project type: Savings
• Overview: Place “smart” meters, provided by EnerNOC, on circuits in select City buildings to monitor energy performance and identify opportunities to mitigate inefficiencies.
• ROI: $184,103 over five years
• Outcomes:
  • Perform retrocomissioning – a process that diagnoses a whole building HVAC system and restores it to maximum efficiency – and work with BGE to audit and provide lighting improvements at the facilities using a grant from the Maryland Energy Administration.

Fire Department: DriveCam

• Investment: $400,000 (repaid)
• Project type: Savings
• Overview: Place cameras on Fire and EMS vehicles to monitor driver behavior. The vendor conducts the monitoring and provides data to the Fire Department. Fire uses the data as a tool for member awareness, increased safety, and the disciplinary process.
• ROI: $680,000 to date
• Outcomes:
  • Reductions in employee at-fault accidents, workers’ compensation claims, civilian property damage and personal injury, and fleet accident charges.

Police Department: Forensic Institute of Training and Innovation

• Investment: $342,000
• Project type: Savings & Revenue
• Overview: Upgrade and establish a forensics training and analysis center within the BCPD crime lab. A MiSeq Next Generator Sequencer, a premier tool in the field of DNA analysis, will be purchased.
• ROI: 210,000 over five years
• Outcomes:
  • Ability for Crime Lab to run a higher volume of more comprehensive DNA analysis, leading to high crime solvability rates and reducing the backlog of DNA samples waiting to be analyzed.
  • Crime Lab can now charge other jurisdictions for the analysis of their own DNA samples by the MiSeq Sequencer.
  • Crime Lab can host forensic credentialing for employees, and other jurisdiction’s at a cost.

Police Department: Megapixel Madness

• Investment: $158,000 (repaid)
• Project type: Savings
• Overview: Transition the Crime Lab from the use of film photography to digital photography. Only selected photographs will be printed (as opposed to an entire roll of film currently) and staff members dedicating their time to developing film can complete other tasks instead.
• ROI: $516,134 over five years
• Outcomes:
  • Implementation of the CrimePad program has begun to eliminate cumbersome paper-based processes for crime scene responses.

Recreation & Parks: Camp Small Zero Waste Initiative

• Investment: $98,000
• Project type: Savings & Revenue
• Overview: Zero-waste initiative that aims to capture the highest value from the City’s wood and organic waste, while creating useful products for the growing green economy. Innovation funds will be used in Phase 1 to hire a Yard Master at Camp Small, as well as purchase equipment for screening mulch.
• ROI: $201,824 over five years
• Outcomes:
  • Ability to turn a profit on debris from Urban Forestry operation through log sales, composting, and wood-chip production.

Fire Department: FirstWatch

• Investment:
• Project type: Revenue
• Overview: State-of-the-art software provides a technological dashboard platform which allows for real-time situational awareness, operational & performance monitoring, and health surveillance. FirstWatch offers real-time validation of patient billing information so that errors may be quickly identified and corrected on the spot.
• ROI: $1,048,584 over five years
• Outcomes:
  • Increase in reimbursable billings for medically-necessary transports.
  • Collaboration with Health Department to evaluate and use metrics from EMS transports to connect high utilizers to appropriate care.