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Citizen Survey

Implemented for the first time ever in 2009, the Baltimore Citizen Survey aims to identify trends in behavior and attitudes regarding quality of life indicators and City services. Survey results will be used to inform and enhance program planning and policy development across all City agencies, to create more focused, responsive, and efficient government services. The survey will be implemented yearly; these year over year trends will be especially useful in tracking performance.

The City selected the University of Baltimore’s Schaefer Center for Public Policy as the vendor to conduct the survey. The survey is conducted by phone in both English and Spanish, and lasts about 16 to 20 minutes. A representative sample of 1,800 Baltimore citizens respond to the survey. This large sample size means that the city-wide results are statistically valid within a margin of error of +/-2.3%. In other words, you could survey every single person in the City and the results would be very similar.

Citizen Survey Documents

Baltimore Citizen Survey data is available in STATA or SPSS formats by emailing the department with a request. Email Us

Topic Papers

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Mayor's Office of Information Technology

This website was hand crafted by the Mayor's Office of Information Technology for the Citizens of Baltimore City.

Citizen feedback and participation is welcome and highly encouraged. If you'd like to help make this website better, please email the Webmaster.

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